The support you need for the life you want. Ready. Support. Go. The support you need for the life you want. Ready. Support. Go. The support you need for the life you want. Ready. Support. Go. The support you need for the life you want. Ready. Support. Go.


How do I receive services from BeConnected?


Children and Youth

Children and youth are referred to BeConnected by the Ministry of Children and Family Development (MCFD). Eligibility for children and youth services is determined by MCFD and must meet the requirements for MCFD’s Children and Youth with Special Needs services. This may include those diagnosed with Autism Spectrum Disorder, Fetal Alcohol Spectrum Disorder, hearing/vision loss, complex health needs, and Intellectual Disabilities. More information about MCFD eligibility can be found here.

For children and youth who are already accessing Ministry of Children and Family Development (MCFD) supports, your first step is to contact your MCFD worker for assistance with transition.

Children and youth can receive services until 19 years of age. At age 17 and a half BeConnected Support Services will prompt families to start planning for the individual’s transition.


Adult Eligibility

Adults are referred to BeConnected by Community Living British Columbia (CLBC) and need to meet CLBC’s eligibility requirements.


CLBC’s Eligibility Requirements

Developmental Disability

An adult has:

  • significantly impaired intellectual functioning
  • significantly impaired adaptive functioning
  • these limitations must have started before age 18

Personalized Supports Initiative (PSI)

An adult who does not have a developmental disability but has:

  • significant limitation in adaptive functioning and either
  • a diagnosis of Fetal Alcohol Spectrum Disorder (FASD) or,
  • a diagnosis of a Autism Spectrum Disorder (ASD is officially referred to Pervasive Developmental Disorder)

More information about CLBC’s eligibility requirements and how to apply can be found here


For adults, the first step is for you or your family member to contact a CLBC facilitator who can tell you about:

  • the required documents
  • the approved professionals who may complete the needed documents, assessments and make diagnoses

CLBC Contact Information

Victoria: 250-952-4203

Toll Free Number: 1-855-390-7200 (All Central Island Inquiries)


Once you have been approved for a certain level and type of CLBC-funded services, CLBC will ask you to consider three possible service providers. This is called Individual Preference and is a way for you to have a say about which person or agency provides you with services.  You can let your facilitator know that BeConnected is a service provider you would like to consider. CLBC policy requires them to refer two additional service providers for you to also consider.